D-Tools Introduces Enhanced Customer Training and Support Initiatives in 2018
Biweekly Gold Support webinars, online, regional multi-day, and on-site training options now offered and open for D-Tools System Integrator (SI) users
CONCORD, CA (January 2018) — D-Tools, Inc., the worldwide leader in data-driven system integration software, is emphasizing and expanding its multi-track training options in 2018 starting with the launch of an all new series of Gold Support Webinars with Q&A, which rolled out this month and will continue on a bi-weekly throughout the year. These webinars, which are free to Software Assurance customers, have been enhanced to give system integrators the knowledge and tools to maximize their investment in D-Tools’ System Integrator (SI) platform.
“Initial and ongoing customer education has been, and continues to be, a top priority for D-Tools,” says Randy Stearns, CEO of D-Tools. “The updated Gold Webinar Series rounds out our multi-track offering that now includes personalized on-site training, personalized online training, group online training, 3-day intensive regional trainings, and our self-serve eLearning platform.”
Re-designed and lead by the award-winning D-Tools Professional Services Group (PSG), this live, instructor-led series of webinars has been enhanced with new topics suitable for both new and experienced users who desire to expand the use of SI in their business. D-Tools customers will benefit from these convenient bite-size training sessions that will improve users’ proficiency with the platform.
Occurring every Tuesday and Thursday at 1:00 p.m. EST, D-Tools Gold Support Webinars include approximately 30 minutes of instruction followed by Q&A. The sessions are offered exclusively to D-Tools Software Assurance customers, a value-packed program that gives users access to new releases, Gold Level technical support, data subscription, Mobile Install, and access to many exclusive web-based features of SI.
D-Tools Software Assurance customers can sign up for the webinars here: http://d-tools.com/gold-support/.
D-Tools SI users who are not part of the Software Assurance program are encouraged to visit http://d-tools.com/software-assurance/. To purchase Software Assurance, D-Tools SI users can call 866.386.6571 or 925.681.2326.
D-Tools offers many ways for customers to become proficient with D-Tools SI
D-Tools also offers Regional Trainings for more in-depth immersion. These comprehensive 3-day, hands-on training courses take users through the D-Tools project lifecycle, covering the basics, best practices, and market-proven techniques to help users make the most of their D-Tools software investment. The next regional training will take place at the University of Notre Dame March 19–21.
D-Tools Online Training provides a convenient option to get instructor-led, live training without taking time away from the office or fieldwork. D-Tools Online Training courses cover the major areas of the SI platform and are available in full day or half-day sessions. The next online trainings will take place February 20–22.
D-Tools Onsite Training is an effective means for the entire company to implement and become successful with the SI platform. A D-Tools Professional Services representative will come to the location and tailor a class schedule to meet a company’s individual needs.
D-Tools eLearning program is designed to teach the core competencies of the SI platform in an online learning environment. An annual subscription provides access to curriculum that covers each functional area of the software including Sales/Estimation, System Design, and Project Management/Operations. Every online course is about an hour in length and will provide the information needed to use System Integrator successfully.
About D-Tools, Inc.
D-Tools, Inc., founded in 1998 and based in Concord, California, is a worldwide leader in accessible, highly accurate system design and documentation software platform. The company’s flagship product, System Integrator™ (SI), is a robust solution that utilizes Autodesk® AutoCAD and Microsoft® Visio to facilitate comprehensive system design, documentation and project management. D-Tools enables residential and commercial integrators to streamline business processes and increase revenues while reducing the time and cost associated with the installation and integration of low voltage electronic systems. More than 5,500 leading companies in 87 countries currently use the award-winning D-Tools platform to reduce time, costs and to streamline the system integration process. Product updates and related information can be obtained by following D-Tools on Twitter, Facebook, and LinkedIn.
Tim Bigoness, D-Tools, (925) 270-4102, [email protected]
Katye (McGregor) Bennett, KMB Communications, (425) 328-8640, [email protected]
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