Remote Network Management for IP Enabled Devices
At Ihiji (eye-hee-jee), we understand that remote networking as a service might be a new concept to many integrators out there. The good news? Internalize the value in the following business use cases and you are well on your way to making these services an integral part (and a new revenue stream) for your business.
10 Reasons to Use Ihiji
- Your sales team can be notified when projector customers need to be sold a new bulb.
- You have an inventory of every single IP-enabled device inside each client site.
- Remote diagnosis helps ensure you will send the right support tech for the job, saving time and money.
- If any of your employees leave the company, you can immediately revoke their access to Ihiji and also to all of the connected device portals and client networks.
- When customers call with support issues, your Techs get a remote view into their network letting them see the source of the issue the customer is calling about.
- The fact that you use remote network management will boost your image as a leading edge integrator. This will lead to new opportunities to integrate even more Internet of Things devices.
- As soon as trouble is identified on any one of your Ihiji connected client sites, your technicians will have remote access to reboot specific devices to resolve the problem.
- Your clients will pay you money every single month to optimize the performance and stability of their home or commercial network and IP enabled devices.
- Based on results from other Ihiji dealers, you are going to save about 50% of your truck rolls to client sites.
- You will deliver an improved customer experience because they will have to call you less with issues. That could be the difference between a new referral and a bad review.
Need more great reasons to make your case for remote managed services?
We’d be happy to oblige.