How to make the most of your time at industry conferences and sessions.

Attending a trade show or conference can be a game-changer. It’s a unique opportunity to gain insights, forge new relationships, and stay ahead of market trends. However, to truly maximize the cost and time spent, you need more than just a passive presence. Though CEDIA Expo has just passed, plenty of more industry events are on the horizon, including buying group conferences and association roadshows. Here are some essential strategies to ensure you extract the most value from your next trade event.

CEDIA Expo 2024 Floor Shot
Photo by John Staley.

Plan Ahead: Stay Informed and Set Objectives

Don’t just go and see where you end up. The foundation of a successful trade event or conference experience is thorough planning. Before you even pack your bags, take the time to:

  • Stay Up to Date on Industry News: Read up on exhibitor news, recent industry developments, and data-driven trends. Follow relevant industry news sites, blogs, and social media channels, especially LinkedIn, which is a goldmine for current discussions and insights. By understanding what the industry is buzzing about, you can better prioritize your time and efforts.
  • Set Clear Objectives: Identify what you aim to achieve at the show or conference. Are you looking to discover new suppliers, strengthen relationships with current ones, or learn about the latest advancements? Having clear goals will guide your activities and interactions.

Optimize Your Schedule: Prioritize and Organize

Look at the show schedule and note the talks, sessions, and related events that will help you achieve your objectives. With all the shiny new boxes, blinking lights, and friends stopping to say hi, it can be easy to get distracted and overwhelmed. Here’s how to make the most of it:

  • Review the Schedule: Examine the conference agenda ahead of time. Identify key sessions and events that align with your business goals and put those on your calendar. Do that sooner rather than later because, as my mom used to say, “in a minute” never happens.
  • Prioritize and Book: Reserve spots for must-attend, registration-required sessions and mark others as “Tentative” or “Optional.” This ensures you don’t miss critical talks while leaving room for flexibility.
  • Plan for Networking: Allocate time for award ceremonies, networking events, and social gatherings. These are prime opportunities to build relationships and exchange ideas. Like everything else, put these on your calendar, and be sure to RSVP early for events that require pre-registration.

Also by Katye McGregor Bennett: Making Tech and Design Relatable Through Showrooms

Engage With Suppliers: Deepen Relationships and Explore Opportunities

Make appointments with current suppliers and those that have sparked your interest. Engaging with suppliers goes beyond casual chats. Schedule dedicated meetings and:

  • Discuss Strategic Needs: Talk about ways suppliers can better support your business. Address topics like freight programs, marketing funds and assets, demo samples, and showroom support. Although these discussions might not be resolved on the spot, they provide valuable feedback for suppliers to consider and put you in a proactive position to get more of what you need to increase sales and grow your business.
  • Explore New Partnerships: Seek out suppliers and brands that caught your eye in trade publications as you prepare for the show or conference. These interactions can lead to fruitful partnerships and innovative solutions for your business.

Active Participation: Discover and Learn

Leave time to walk the show floor. The exhibit hall is a treasure trove of innovation. In addition to visiting booths to see brands and products you already know, make the most of your time at events by:

  • Actively Looking and Listening: Engage with exhibitors, attend product demonstrations, and listen to pitches from brands or companies you don’t already know. This hands-on approach will help you discover new technologies and suppliers that could benefit your business, and it gives you a better perspective on how different brands go to market and support the community.
  • Asking Questions: Don’t hesitate to ask detailed questions about products and services. This helps you gather more targeted information that can lead to better-informed buying decisions.

Team Involvement: Enhance Knowledge and Engagement

To amplify the benefits of attending a conference and create a more cohesive team environment, try to bring your team along. If bringing the team is not feasible, ensure you capture the essence of the event:

  • Document Your Experience: Use your phone to take videos and photos during the event. Capture key moments, interesting products, and insightful sessions. Take pictures of your key account reps and others who might otherwise not be seen but are often the go-to for your company.
  • Share Post-Show Insights: After the event or conference, share your experiences with your team. Utilize post-show coverage from online sources and trade publications, including videos and articles, to keep your team informed and engaged.
  • Gamify the Next Event or Conference: If possible, think of ways your company can compensate people to attend future events and conferences. This could be a sales incentive program or another competitive initiative that encourages your team to go the extra mile to be entered into a drawing to possibly attend an event in the future.

Also by Katye McGregor Bennett: Protecting the Spec

Commit to Strategic Conference Participation

Maximizing the value of attending a trade event or conference requires strategic planning, active engagement, and effective follow-up. By staying informed, prioritizing key events, engaging deeply with suppliers, actively participating, and involving your team, you can ensure that your investment in attending the conference pays off significantly. Remember, it’s not just about being present; it’s about being proactive and making meaningful connections that drive your business forward.

By following these steps, technology integration pros can transform any event experience into a powerful catalyst for growth and innovation.

Need some structure or ways to get your team involved at events and conferences? Drop me a line ([email protected]). I’m here to help!

A 25+ veteran of the residential tech & AV integration industries, Katye McGregor Bennett is the CEO of KMB Communications, a boutique communications firm that anchors the intersection of technology + design by connecting brands, buyers, and prospective audiences through creating compelling content and conversation that elevates and amplifies. In addition to co-hosting Design Uncut with Veronika Miller, Katye hosts two popular podcasts, Connecting Tech+ Design and AV Trade Talk. She is part of the DesignHounds influencer group and also serves on the NAHB Custom Technology Work Group, is a strategic advisor in the CEDIAHTA, and AVIXA communities, a frequent contributor to Residential SystemsConnected Design and founder of the AV Yoga group.