by KMB Communications | Apr 14, 2023 | D-Tools, News
New capabilities added to award-winning D-Tools Cloud SaaS platform enable a recurring revenue opportunity for system integrators through the creation, sale and management of service plans.
CONCORD, CA — April 14, 2023 — Today, D-Tools, Inc., the leading provider of core business management software that has improved profitability for thousands of system integrators worldwide for 25 years, announced significant updates to its award-winning D-Tools Cloud platform. D-Tools has extended the capabilities of its web-based software to include a comprehensive service management suite, which enables recurring revenue opportunities for system integrators through the creation, sale, and management of service plans. Service plans can be designed in advance and presented as an option on any project proposal. Invoicing and payment collection are seamless within the D-Tools Cloud environment. Whether issued against a service agreement or as a one-off service call, service orders empower users to effectively schedule resources and assign tasks. Service technicians can expediently document problems found and actions taken, track their time, and complete the service call or indicate next steps, right from a mobile device.
“Most system integrators would agree that keeping clients happy and coming back for more is critical to their sustainability as a business and long-term success,” said Randy Stearns, D-Tools CEO. “By offering service plans, system integrators build stronger relationships, foster loyalty, and generate recurring revenue streams. The new service management suite of features in D-Tools Cloud provides our users the tools they need to succeed with their clients over the long run.”
D-Tools Cloud is a robust, yet user-friendly multi-OS, web-based SaaS solution that is easily implemented and accessed from any web-enabled device. This innovative platform offers a wide range of features including sales pipeline management, intuitive visual quoting, multimedia proposals with e-sign and payment collection capabilities, change orders, product procurement using supplier-authorized dealer-specific pricing, as well as scheduling, time tracking, and task management. With the addition of a comprehensive service module, D-Tools Cloud fulfills its original objective of providing a complete end-to-end SaaS solution for system integrators.
D-Tools Cloud Service Management Suite Capabilities include:
- Service Plans and Agreements: Easily create service plans and manage service agreements, automate recurring tasks, monitor service call progress, and communicate with clients. Proactively manage service obligations, enhance project tracking, and improve client communication.
- Service Call management: Streamline communication and improve customer service; easily log, track, and manage customer calls. Document call details, assign team members, set reminders, and track call status to facilitate proactive customer support and effective call resolution.
- Resource scheduling: Efficiently manage and schedule resources, including technicians, equipment, and vehicles. Assign resources to projects, track availability, schedule tasks, and manage conflicts.
- Request and collect payment: quickly request and collect payments from clients with just a few clicks. Create and send payment requests and seamlessly integrate with payment systems for efficient and hassle-free payment collection.
To learn how to leverage the service management capabilities of D-Tools Cloud, system integrators are invited to join D-Tools for an informative series of webinars. The series starts April 25th with “Build Recurring Revenue with Service Plans,” featuring Martin Roseman from the MC Group. Interested parties can register here: attendee.gotowebinar.com/register/4037392833647565148
For additional information and pricing on D-Tools Cloud, or to sign up for a free trial, visit d-tools.com.
About D-Tools, Inc.
D-Tools, Inc. is a worldwide leader in accessible, highly accurate business software that caters to the unique and diverse needs of systems design and installation firms. The company’s on-premises software, System Integrator™ (SI), and cloud-based platform, D-Tools Cloud, are robust solutions that help manage all aspects of an integrator’s business, including sales, comprehensive system design, project documentation, procurement, and installation and service management. Today, 7,000 companies in over 90 countries use D-Tools’ award-winning software to streamline business processes, leading to improved operating efficiency and increased profitability.
Find product updates and related information by following D-Tools on Twitter, Facebook, and LinkedIn.
Media Contacts
Tim Bigoness, D-Tools, (925) 270-4102, [email protected]
Katye (McGregor) Bennett, KMB Communications, (425) 328-8640, [email protected]
All products, product names, trademarks and registrations mentioned are the property of their respective owners, all rights reserved.
by KMB Communications | Dec 12, 2022 | D-Tools, News
CEO of Re-Sauce and former Exec/VP & Shareholder of Peerless-AV to help extend global reach of D-Tools award-winning software solutions
CONCORD, CA — D-Tools, Inc., the leading provider of core business management software that improves financial results for thousands of system integrators worldwide, today announced the appointment of Gordon Dutch as a Global Advisor to help expand the adoption of D-Tools software in the EMEA market. 
Dutch is no stranger to helping US companies improve their positioning and expand their brand presence across EMEA and beyond. As a former Exec/VP and shareholder of Peerless-AV, Dutch-led an international expansion initiative that propelled Peerless-AV from a US-centric business to a global leader in the mount and outdoor TV markets. An effort that saw Peerless-AV presented with the Queen’s Award for Enterprise: International Trade. Dutch was also inducted into Installation Magazine’s Global Hall of Fame in 2017.
“While D-Tools has customers in over 90 countries, the company has not aggressively pursued expansion abroad” states Randy Stearns, CEO of D-Tools. “Gordon has a proven history and stellar reputation for creating market awareness and securing business in the EMEA region. We are fortunate to have him on our team, and look forward to a lasting partnership.”
Dutch added, “I’ve admired D-Tools for having pioneered and gained market dominance in the area of AV business productivity software. I’m excited to work with the D-Tools team to help them further refine their solutions for the international market, grow their global business, and expand their brand.”
About D-Tools, Inc.
D-Tools, Inc. is a worldwide leader in accessible, highly accurate business software that caters to the unique and diverse needs of systems design and installation firms. The company’s on-premises software, System Integrator™ (SI), and cloud-based platform, D-Tools Cloud, are robust solutions that help manage all aspects of an integrator’s business, including sales, comprehensive system design, project documentation, procurement, and installation and service management. Today, over 7,000 companies in over 90 countries use D-Tools’ award-winning software to streamline business processes, leading to improved operating efficiency and increased profitability. Headquartered in Northern California, D-Tools also maintains offices in Georgia, the Netherlands, and India. Find out more at d-tools.com.
Find product updates and related information by following D-Tools on Twitter, Facebook, and LinkedIn.
About Re-Sauce
Re-Sauce are a global business consultancy originally based in the UK, but now with offices and partners worldwide. The founders of Re-Sauce have a significant amount of experience and history in building successful AV brands. Re-Sauce helps brands create global sales strategies, and provides sales introductions, marketing, as well as global Press & PR.
For more information on Re-Sauce visit www.re-sauce.net or contact them directly on [email protected].
D-Tools Media Contacts
Tim Bigoness, D-Tools, (925) 270-4102, [email protected]
Katye (McGregor) Bennett, KMB Communications, (425) 328-8640, [email protected]
Re-Sauce Media Contact
Re-Sauce Press Account [email protected]
All products, product names, trademarks and registrations mentioned are the property of their respective owners, all rights reserved.
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by KMB Communications | Sep 20, 2022 | D-Tools, News
D-Tools continues support for its Canadian customers with the ability to now access their preferred supplier’s real-time Canadian product pricing through the D-Tools Cloud interface to simplify and expedite the proposal and procurement process from any web-enabled device
CONCORD, CA — D-Tools, Inc., the leading provider of core business management software that improves financial results for thousands of system integrators worldwide, today extended support for its Canadian dealers by providing Canadian pricing for its cloud-based platform through direct integrations with leading industry suppliers.
Currently serving nearly 1,000 system integrators in North America, D-Tools Cloud is an easy-to-implement cloud-based platform that offers an alternative to system integrators in the region seeking ways to close more business faster and drive increased productivity from any web-enabled device.
Previously only available for the U.S., integrations with ADI, Staub, Paradigm, Anthem, Martin Logan, IC Realtime, Sonos, and Sound United brands including brands Denon, Marantz, Polk, and Definitive Technologt, provide Canadian customers utilizing D-Tools Cloud access to detailed, up-to-date product information and real-time pricing, to simplify and expedite their proposal throughput and procurement process.
“We are thrilled about our Partnership with D-Tools,” comments Bryan Sack, Vice President of Staub Electronics. “For over 24 years, D-Tools has helped integrators streamline their business processes thanks to their unique solution and we are looking forward to giving Canadian integrators the ability to access our leading brands through the D-Tools Cloud platform. Not only will this agreement allow our partners to save time maintaining their database, it will also give them an opportunity to optimize their procurement and efficiently manage their projects.”
Customers attest that D-Tools Cloud delivers on the promise to reduce their proposal backlog by expediting the generation and throughput of proposals, allowing them to close business faster and focus on the next opportunity. The platform’s interactive, multimedia proposals and browser-based visual quoting create a collaborative experience with clients, leading to prompt e-sign approval and deposit and higher close rates. In addition, D-Tools Cloud’s post-sales capabilities, such as scheduling, project planning, task management, and time tracking, help integrators ensure that jobs are delivered on time and budget.
For additional information and pricing on D-Tools Cloud and to sign up for a free trial, visit www.d-tools.com/cloud. Go to www.d-tools.com to learn more about D-Tools and its portfolio of products.
About D-Tools, Inc.
D-Tools, Inc. is a worldwide leader in accessible, highly accurate business software that caters to the unique and diverse needs of systems design and installation firms. The company’s on-premises software, System Integrator™ (SI), and cloud-based platform, D-Tools Cloud, are robust solutions that help manage all aspects of an integrator’s business, including sales, comprehensive system design, project documentation, procurement, and installation and service management. Today, nearly 7,000 companies in over 90 countries use D-Tools’ award-winning software to streamline business processes, leading to improved operating efficiency and increased profitability.
Find product updates and related information by following D-Tools on Twitter, Facebook, and LinkedIn.
Media Contacts
Tim Bigoness, D-Tools, (925) 270-4102, [email protected]
Katye (McGregor) Bennett, KMB Communications, (425) 328-8640, [email protected]
All products, product names, trademarks and registrations mentioned are the property of their respective owners, all rights reserved.
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by KMB Communications | Jun 9, 2021 | D-Tools
D-Tools expands its award-winning SaaS platform with valuable new features for project managers and field technicians, providing a simple, yet powerful end-to-end workflow for AV integrators
CONCORD, CA — June 9, 2021 — D-Tools, Inc., the worldwide leader in data-driven system integration software, today announced that it has added valuable new project management capabilities to its award-winning D-Tools Cloud platform, providing an end-to-end solution for electronic system integrators.
“After months of behind the scenes development, today D-Tools simultaneously releases a slew of new features geared towards project managers and technicians,” said Randy Stearns, CEO of D-Tools. “This powerful, yet easy-to-use suite of features bridges the gap from project estimation to project completion by adding functionality that is essential to all system integrators.”
D-Tools Cloud is a powerful, yet easy-to-implement multi-OS, web-based SaaS solution accessible from any web-enabled device. Until now, D-Tools’ next-generation platform has offered sales pipeline management, on-the-fly estimating from any mobile device, intelligent visual quoting, interactive system design presentations, change orders, and product procurement using supplier-authorized dealer-specific pricing.
To extend the value of D-Tools Cloud from the sales team to project managers and field technicians, D-Tools Cloud’s new project management suite adds project planning, resource management, scheduling, task assignments, item tracking, time tracking, and more.
The D-Tools Cloud Project Management Suite provides an easy-to-use set of tools to help project managers plan and manage project installations while enabling field technicians to receive and report on project-related tasks. Key features include:
- Project and Resource planning – a simplified and collaborative way to organize and manage projects.
- Prioritize and manage project-specific tasks
- Assign resources and tasks to open time slots
- Avoid double-booking by seeing all project assignments and resource availability
- Attach requisite pick lists and project documentation
- Scheduling – get the right people to the right place, at the right time.
- Schedule resources by project, location and phase
- Assign jobs to field technicians for viewing on mobile device
- Time tracking – improve accountability and track project completion status.
- Field technicians can clock in and out of projects via mobile device
- Track project hours by user, project, and labor type
- Item tracking – track when project-related items have been ordered and received.
- Order items and track item status through the ordering process from requested and ordered, to received
- Stay on top of items through installation with staged, picked, and installed item statuses
- Mobile view for Field Technicians – keeps teams informed, on-time, and on-track.
- Access to project details
- View assigned tasks with associated information and attachments
- Clock in and out of projects
- View personal notifications
- Project Status Reporting – measure performance and control project costs.
- View budgeting vs. actual labor hours
- Review labor hours by labor type
- Review completed project-specific tasks
- View project completion percentage
The latest capabilities of D-Tools Cloud help guide AV system integrators from sales lead through proposal and now project completion with an easy-to-use set of tools that streamlines the business process, and leads to healthier bottom-line results.
To demonstrate the new D-Tools Cloud Project Management Suite of features, D-Tools will host a free webinar taking place Tuesday, June 15, from 10:00 a.m. – 11:00 a.m. Pacific. Those interested in experiencing live demonstrations are invited to register via the link here: https://register.gotowebinar.com/register/1250636617721376272
For additional information and pricing on D-Tools Cloud, and to sign up for a free trial, visit www.d-tools.com/cloud.
About D-Tools, Inc.
D-Tools, Inc. is a worldwide leader in accessible, highly accurate business software that caters to the unique and diverse needs of systems design and installation firms. The company’s on-premises software, System Integrator™ (SI), and new cloud-based platform, D-Tools Cloud, are robust solutions that help manage all aspects of an integrator’s business, including sales, comprehensive system design, project documentation, procurement, and installation and service management. Today, nearly 7,000 companies in over 90 countries use D-Tools’ award-winning software to streamline business processes, leading to improved operational efficiencies and increased profitability.
Find product updates and related information by following D-Tools on Twitter, Facebook, and LinkedIn.
by KMB Communications | Feb 1, 2017 | ihiji
FOR IMMEDIATE RELEASE | Image Download
ISE Stand # 6-M170
Ihiji Delivers Faster Speeds Testing and Better Performance with New Remote Monitoring and Troubleshooting Appliance
New Ihiji APP-750 enables integrators to accurately test ISP speeds from 100Mbps to nearly 1Gbps
AUSTIN, TX, USA & AMSTERDAM RAI, NL – February 1, 2017 – Ihiji, the leading provider of remote systems management solutions since 2009, is pleased to show their new APP-750 remote monitoring and troubleshooting appliance for the first time in stand 6-M170 during Integrated Systems Europe, being held at the Amsterdam RAI, February 7-10, 2017. The APP-750 features an upgraded chipset for improved performance and a network bus that allows it to more accurately test modern ISP speeds from 100Mbps to nearly 1Gbps. The APP-750 is available direct to dealers who set their own retail pricing, and has protected distribution.
Priced to fit within any budget, and engineered to accommodate current technology demands, the APP-750 offers a robust solution in a market that is increasingly demanding high-performance, flexible Remote Systems Management (RSM) solutions. The APP-750 can be paired with either of the recently-announced, and ultra-competitive, Ihiji Invision licensing plans.
When the APP-750 is paired with a new Ihiji Invision Lite license, an integrator can monitor ISP uptime and speeds, and enable remote reboots of IP-based Power Distribution Units (PDU), Uninterrupted Power Supplies (UPS), and Managed Power over Ethernet (PoE) at every jobsite with no additional increase in their monthly Ihiji subscription price. This affordable pricing plan allows integrators to vastly reduce warranty repair costs, and to provide a superior end-user experience, even for those clients who opt-out of a monthly care plan. By enabling Ihiji Invision power management functionality and ISP monitoring at no additional cost to the integrator, Ihiji makes it easier than ever for integration businesses of all sizes to take advantage of the Invision platform. The new Lite plan also allows integrators to standardize on one remote management platform for all reboots, network monitoring and systems troubleshooting. This not only saves technicians time, it also ensures the entire network landscape is considered as part of the troubleshooting process, which ensures prompt and effective resolution.
The APP-750—which replaces the APP-500—can also be activated under the new Ihiji Invision Standard service level to enable the platform’s best-in-class suite of proactive monitoring and network diagnostic tools. This low-cost, monthly, subscription-based pricing plan allows dealers to recognize more meaningful operational improvements while reaching price points and profit margins that are in line with security monitoring contracts. Meaning, as technology professionals increase their Ihiji Invision deployments, they will earn more recurring monthly revenue (RMR).
In addition to new lower pricing and hundreds of new Invision product integrations announced over the course of 2016, Ihiji continues to uniquely deliver an affordable and comprehensive, profit-driving RSM solution for integrators. The company’s award-winning platform ensures deep visibility and prompt resolution of network-related deviations. When coupled with Ihiji’s powerful network performance monitoring, remote access capabilities, remote power cycling and broad device support, dealers have an invaluable toolset that will positively affect their business. To read recent dealer success stories and to see how integrators are utilizing Ihiji to implement a service-based business model and to enhance their bottom line, visit http://www.ihiji.com/blog/.
For interviews, editorial appointments, or media tours during events, please contact Katye (McGregor) Bennett of KMB Communications, Inc. by phoning (425) 328-8640 or emailing [email protected].
Why This Is Important: The new APP-750 remote monitoring appliance
brings greater speed and improved accuracy to remote network monitoring and management. Additionally, Ihiji dealers can now access common remote monitoring functions easily and affordably with an Invision Lite subscription or the upgraded mobile app.
About Ihiji
Ihjii (eye-hee-jee) provides cloud-based SaaS solutions that empower systems integrators and technology professionals to cost-effectively deliver remote network management services to their clients. These solutions not only allow for efficient management of the network and devices that make up the Internet of Things (IoT) inside the modern home and office, they also enable resellers to create a recurring revenue stream for their business by reducing or eliminating unnecessary site visits. In fact, resellers utilizing Ihiji SaaS solutions benefit from improved network performance and uptime, along with fewer service and support concerns. An award-winning global SaaS solutions provider, Ihiji is based in Austin, Texas and is privately held. To learn more, visit www.ihiji.com and follow Ihiji on Twitter. If it has an IP… Ihiji.
All products, product names, trademarks and registrations mentioned herein are the property of their respective owners, all rights reserved.
Media Contact
Katye (McGregor) Bennett | KMB Communications, Inc.
(425) 328-8640 | [email protected] | www.kmbcomm.com
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D-Tools Cloud is a robust, yet user-friendly multi-OS, web-based SaaS solution that is easily implemented and accessed from any web-enabled device. This innovative platform offers a wide range of features including sales pipeline management, intuitive visual quoting, multimedia proposals with e-sign and payment collection capabilities, change orders, product procurement using supplier-authorized dealer-specific pricing, as well as scheduling, time tracking, and task management. With the addition of a comprehensive service module, D-Tools Cloud fulfills its original objective of providing a complete end-to-end SaaS solution for system integrators.