by KMB Communications | Aug 25, 2017 | AV Industry News
CEDIA 2017. This year’s event brings us to sunny San Diego for the largest U.S. gathering of home technology professionals and one of the biggest shows of the year for the residential AV industry, or #AVTweeps, as the social sphere calls the collective “us.”
Follow the #AVTweeps hashtag as well as #CEDIA17, #KMBClientNews, and #KMBClientWins, for all the excitement live from the CEDIA show floor and after hours events September 7 – 9, 2017. As we take to the social channels—and hit the show floor of the San Diego Convention Center—keep reading for the CEDIA news you need to know.
While we’ve been planning and preparing alongside our clients for CEDIA all year, as the show nears, it’s hard to contain our excitement. Alas, we can hold our silence no longer. Fortunately, we don’t have to! The news is distributed. The press kits are live. And the KMB CEDIA Overview is published below.
Make sure to follow @KMB_Comm on Twitter, “like” us on Facebook and connect with us on LinkedIn to see the breaking news and live photos from the CEDIA show floor.
Read on for all you need to know!
Azione Unlimited
Azione Unlimited, the audio-video industry’s only education and buying group made up of custom installers, home technology professionals, and manufacturers, will have a wide-spread presence at CEDIA 2017, both in its membership and with the attendance of its president Richard Glikes.
Fresh from announcing the winners of the Azione Unlimited Motivational Contest via Facebook Live, Richard Glikes will be cheering on the Azione members nominated for the prestigious CEDIA Americas Award. Of the 14 U.S.-based CEDIA Award Finalists, nine of those nominated are active Azione members.
Winners will be announced at the CEDIA Awards Celebration in San Diego on September 6 on the deck of the U.S.S. Midway (an amazing bit of history that you absolutely should visit! One of our very own team members spent a lot of her teenage years on the carrier). Prior to the awards, Azione will host a members-only cocktail party on the San Diego Waterfront, giving members and opportunity to relax and mingle before the show floor opens Thursday.
D-Tools – #3035
D-Tools enhances the System Integrator platform annually to maintain its standing as the go-to, end-to-end tool for integrators, designers, consultants, and home technology professionals. This year brings a number of added features and upgrades designed to help integrators increase productivity, streamline business processes, and improve engagement with their customers. The new Mobile Quote 2.0 offers enhanced functionality, and a new cloud-based customer portal improves customer engagement, while more third-party integrations are just some of the many platform updates CEDIA attendees can experience live. The new Business Intelligence engine and the Project Wizard give integrators more of what they need to enhance productivity, efficiency, and profitability.
Experience the new features that help SI 2017 streamline business functions, allowing for an optimized work flow from quote to finish and witness a preview of D-Tools’ Cloud Platform during a Preview Party being held in D-Tools ‘ booth #3035 on Friday, September 8, at 3 pm.PT. R.S.V.P. for the reception and get a chance to win an iPad pro here.
Datasat Digital Entertainment – #3335
The acquisition of Datasat by ATI made exciting news at the end of July, and the announcement of a demonstration touting the combined power of ATI, Theta, and Datasat makes CEDIA attendance even more of a must for integrators. Long the reference standard for high-end home theater audio, Datasat products will be present in more than just the ATI booth: PMC, RBH, and the Dynaudio suite are also using Datasat’s acclaimed products, demonstrating how Datasat can boost performance and deliver an immersive and emotional entertainment experience.
Additionally, Datasat will be showcasing the RS210i and LS10 Digital Audio Processors, now with DTS:X onboard, in booth #3335.The RS20i is a versatile, customizable, and feature-rich processor that now supports DTS:X, a well as Auro 3D and Dolby Atmos, providing accurate sound reproduction in any environment. It also provides Dirac® live room optimization technology, the most advanced impulse response correction available. Calibration by Datasat’s engineers takes the sound in any application to the next level of immersion and excellence.
Experience Datasat during CEDIA in booth #3335.
Fortress Seating – #4600
Fortress Seating offers the most comfortable booth at any show, with stylish luxury seating in a variety of configurations and models. Remember, what you see at the booth is only a small representation of Fortress Seating’s offerings. Fortress models are custom-designed and built-to-order with the customer’s choice of accessories, fabric, and features, including motorized seats that adjust height for the perfect sightlines or the new Smart Chair technology that turns any seat into the smartest device in your home.
On display in booth #4600 during CEDIA, you can view the Smart Chair technology in action, the ever-popular front-row solution Lotus Chair, and the contemporary, European-styled Odeon, a Sheba Kwan exclusive. Also check out the exciting AirFlo, a sleek re-do of the retro sensation.
While you’re in San Diego, Fortress Seating recommends a visit to The LOT commercial cinemas with locations in La Jolla and Liberty Station. Recently outfitted with Bijou model chairs, you can’t watch a movie in more comfort.
Ihiji – #3329
Ihiji celebrates CEDIA 2017 with the introduction of a new RSM platform, a hardware appliance that is robust and flexible, third-party integrations and additions to the Ihiji Vendor Insights Program (VIP). Ihiji ProVue is the union of Ihiji’s two award-winning products, Invision and ServiceManager, focusing on a powerful yet intuitive solution for lifelong customer service and support of smart home and connected devices. The CEDIA launch of Ihiji ProVue allows technology professionals to remotely monitor, manage and support client’s technology in a completely refreshed user experience. The new APP-750 remote systems management appliance is designed to accommodate both Ihiji Invision and ProVue licensing plans, including the Invision Lite service level, which provides for remote management with no additional per-site monthly fees.
In addition, Ihiji Co-Founder, VP of Product, and 2016 CEDIA Training Volunteer of the Year Michael Maniscalco will lead five different Learning Labs and Workshops during the show.
Stop by Ihiji booth #3329 at CEDIA for more information.
Leon Speakers – #5300
In celebration of its 20th anniversary, Leon Speakers bursts into San Diego (in a refurbished 1967 Airstream Trailer, no less) to unveil a variety of brand new products that both prove their commitment to the high-fidelity audio market and their passion for developing groundbreaking, custom AV solutions.
Leon’s SEVEN series is the company’s flagship speaker line that provides audiophile-quality performance in a minimalist, contemporary design. Using world-class, exclusive components and high-end, handcrafted materials, the new SEVEN series will offer models ranging from soundbars to architectural surrounds, to the brand new Timbre SEVEN bookshelf speaker.
To keep the celebration going outside of the Show, Leon’s President & Founder, Noah Kaplan, will participate in one of his signature “live painting” charity events, and the company will also host a private cruise around San Diego Harbor for their dealers and industry partners, which will feature a live “Leon Loft” performance by the popular Nashville duo, Johnnyswim.
Visit Leon in booth #5300 to see the SEVEN Series and more.
Meridian Audio – #4329
Meridian Audio has been crafting elegant, moving audio experiences since 1977, and with the introduction of two new controllers and more in CEDIA booth #4329 this year, they extend their decades-long reputation for audio excellence.
Proudly introducing the new 251 powered zone controller and the 271 digital theater controller, Meridian not only expands its popular 200 Series but also gives technology integrators the ability and confidence to deliver the most exceptional immersive home cinema and musical experiences to their customers.
Designed to integrate any analog or digital AV processor with Meridian’s renowned Digital Signal Processing (DSP) loudspeakers, the 271 controller offers premium performance options as streaming, especially the streaming of high-resolution audio, grows more and more popular.
The 251 is a two-channel, compact Powered Zone Controller that is enabled for high-resolution audio, including MQA, acting as an integrated amplifier. Offering support for Sooloos and Roon, the 251 is an incredibly flexible solution for integrators dealing with jitter, poor-quality sound, and messy codecs. Suitable for a wide variety of applications, the 251 pairs seamlessly with a broad range of analog speakers. A 4K streamer also makes its debut, plus more that’s not to be missed.
Hugo Fitzjohn, Meridian’s Technical Education Manager, will be educating attendees on behalf of CEDIA with the training session “Making the Most of Hi-Res in the Theatre” on September 7.
CEDIA attendees are invited to join the Meridian team in celebrating the company’s 40th Anniversary with a drinks reception and networking on September 8 from 3 to 5 PM, PST. To learn more about high-resolution audio, new products, and Meridian’s complimentary Design and Specification Service, stop by booth #4320 any time during show hours.
OneVision Resources – #3329
OneVision Resources, a leading provider of smart home service solutions, seeks to educate and enrich the CEDIA community with CEDIA workshops and the introduction of an e-book, The Insider’s Guide to Remote Systems Management: A comprehensive analysis of modern RSM Platforms for Technology Managers.
At CEDIA booth #3329, the OneVision executive team will, additionally, share insights into service-based business models. When OneVision launched its white label services in 2016, it revolutionized the smart home experience for integrators and consumers alike by providing instant, high-quality, 24/7 support.
OneVision will showcase its new and enhanced offering, the fastest, most cost-effective way to provide smart home clients with a world-class service experience. OneVision provides RMR marketing engines, ticketing software, advanced notification, and on-call management tools helping integrators generate recurring revenue while avoiding the burnout and frustration that often comes with the territory of providing exemplary service to customers.
Additionally, with the introduction of the OneVision Partner Development Group, OneVision is developing the first-of-its-kind playbook on how to convert any home technology business into a service-first company. These tools help OneVision Partners deliver an unparalleled service experience, which leads to improved profit margins and generates RMR through premium support memberships.
Stop by booth #3329 to see how OneVision is reshaping the industry with a service-first culture and offering.
RAYVA – #1537
Since RAYVA launched earlier this year after debuting its offering during CEDIA last year, the team has been reimagining home theater design and installation with turnkey, pre-engineered luxury home theater packages. This year brings an expansion of their turnkey theater packages, as well as additions to their design offerings, all with the goal of providing home technology professionals with a fast & easy way to sell and integrate home theater systems to earn generous profits.
RAYVA’s new Diamond and Titanium systems offer higher-end complements to the current Gold and Platinum systems, while the Illuminations and Origami designs are stunning new additions to RAYVA’s collection of exclusive, curated design options.
All RAYVA turnkey theater packages include professional acoustical design and engineering by the CEDIA industry’s top acousticians and AV experts, equipment calibration, and parts warranty per manufacturer specifications for each component. RAYVA also simplifies the sales effort by providing the support home technology professionals need to ensure a successful home theater installation. Dealers can earn a generous commission on the sale of the home theater as well on its installation because RAYVA’s turnkey packages provide them with a proven, repeatable, predictable process for the sales, design, and installation.
In turn, dealers can offer luxury theaters that immerse, entertain, and exceed their customers’ expectations.
RAYVA is also offering educational sessions at CEDIA, as well as the official launch of their new blog for home technology professionals, their customers, and anyone passionate about entertainment, and a “Show Us Your Plans” promotion. Read here for more information and visit RAYVA at booth #1537.
Stewart Filmscreen – #5329
This year at CEDIA, Stewart Filmscreen launches three new screens, while showcasing several other award-winning models. The Gemini™ dual roller ElectriScreen, designed to provide the best image in all viewing environments, as well as the Balόn™ Borderless and Cascade™ all make their residential debut, while others like Phantom™ HALR™ and Cima® serve to remind the integration community of what’s possible. Demonstrating an unyielding commitment to meeting the ever-increasing demands of the marketplace with a contemporary approach to screen design, Stewart Filmscreen will once again showcase its legendary quality and performance.
Attendees are invited to visit Stewart Filmscreen in booth #5329 at the San Diego Convention Center, September 7- 9, 2017 to experience the latest innovations in image fidelity and visual excellence. Additionally, The Next Generation of Stewart Filmscreen leadership invites CEDIA attendees to celebrate 70 years of innovation and excellence on Thursday, September 7, from 3 to PM for a party in booth #5329, where visitors can enjoy craft beer, creative cocktails, and stunning projection screens.
Torus Power – #4749
Torus Power will showcase the latest in power products and educate attendees about the difference isolation transformers can make in any application when sound quality and image fidelity matter. From two-channel listening rooms for the audiophile to home theaters and even pro audio applications like recording studios, Torus Power toroidal isolation transformers are designed to power, protect and improve the quality and performance of electronic systems.
In today’s listening environment, where high-resolution audio represents the pinnacle of performance, Torus Power isolation transformers elicit the best quality out of high-end components. Follow hashtag #HiResPower on Twitter and stop by CEDIA booth #4749 to experience what makes power transformers different from power conditioners, and find out how the award-winning TOT AVR, AVR and AVR2 lines, along with the WM Series, can improve image fidelity and audio quality in any system.
And also…
Home Technology Association
A new and forward-thinking third-party organization designed to complement CEDIA technician certification by independently certifying integration firms, the Home Technology Association launched last week. The HTA seeks to recognize the top 10 to 15 percent of integration firms in any region through a rigorous 60+ point evaluation and certification process.
The goal is simple: to educate and empower consumers to make more informed home technology buying decisions, and to then connect them with the most appropriate HTA-Certified integration firms to facilitate their projects. For more information, check out the podcast they participated in on Convergent AV, read the write-ups in CE Pro and Residential Systems, and then, shoot an Email to Josh Christian to learn more: jc@htacertified.com.
by KMB Communications | Dec 7, 2016 | OneVision Resources
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OneVision Resources Launches 20/20 Program with 20 Top Companies to Improve the Consumer Technology Experience Across the Industry
New program benefits industry manufacturers, software providers, remote systems management platform providers, service providers, and trade organizations by improving the consumer technology experience with fast, efficient, and high-quality support
BOSTON, MA (December 7, 2016) — OneVision Resources, a leading provider of smart home support services, announces its new 20/20 program designed to unite the industry by bringing together manufacturers, software providers, remote systems management (RSM) platform providers, service providers, and trade organizations with the goal of enhancing technology experiences for consumers.
Following a successful launch of OneVision’s flagship offering, Integrator Service Desk™ (ISD), at CEDIA 2016 in Dallas, OneVision introduces the next phase in its mission of revolutionizing the technology support experience. This comprehensive new program reinforces the organization’s overarching goal of enhancing the consumer technology experience through faster, more knowledgeable, and more emotionally intelligent service.
“The 20/20 program is a collaboration between OneVision Resources and the CEDIA industry based on the premise that a better consumer experience in the home will lead to a better business environment for everyone,” says OneVision founder and CEO Joseph Kolchinsky. “The entire industry benefits from fast and friendly end-user support, so we’re working together with manufacturers, RSM platform providers, software developers, service providers, and industry organizations to create the best experience possible. Although we’re starting with 20 of the top names in the industry, our goal is to have active participation across all brands and organizations.”
Companies Who Already See the Vision
The founding cohort of 20/20 participants consists of true visionaries who understand the importance of improving the post-purchase experience in order to secure the successful future of the consumer technology industry. The founding group consists of many respected companies, including manufacturers Lutron, ELAN, SurgeX, Josh.ai, Luxul, and Dana Innovations; software providers D-Tools, iPoint, and Portal; RSM platform provider Ihiji; service providers PanTech Design, WhyReboot, RAYVA, Johnnie & Co., and One Firefly; trade organizations Azione Unlimited, HTSA, and BRAVAS; and CEDIA, the custom electronic design and installation association, with public relations support from KMB Communications.
“As an industry, we are no longer just technology integrators. Instead, we are becoming an industry of technology managers. This requires a dedicated focus on service and can benefit from industry support. If we transition successfully we will grow existing revenue streams and create new ones,” says Vin Bruno, CEDIA CEO. “As the industry continues to evolve, programs like OneVision’s 20/20 are critical to making sure that tomorrow’s technology manager is prepared to meet the needs of the modern family.”
20/20 Program Benefits
One of the key tenets of the program is working together to improve OneVision’s Instant Triage™ services, already used by home technology professionals nationwide to provide instant, 24/7 support and monitoring services to their clients. The 20/20 platform enables participants to help OneVision and home technology integrators deliver Instant Triage and emotionally intelligent service to technology users more easily, armed with even more extensive knowledge about the products and systems installed.
In addition to the information gleaned from providing support directly to end-users, each company will enjoy co-marketing opportunities to share their brand’s story with the OneVision partner network, co-branded press releases with maximum exposure provided through the OneVision network, and presence on the OneVision website in the form of a logo, description, and link.
Additional benefits are tailored toward the company’s unique offerings, whether they are a manufacturer, software provider, RSM platform provider, service provider, or trade organization.
“Lutron is committed to providing world-class lighting and shading control solutions and OneVision is committed to delivering outstanding post-installation support services by working together to provide the ultimate end-user experience,” says David Weinstein, Vice President of Residential Sales at Lutron Electronics Co. “Instant response, 24/7 availability, and proactive monitoring of critical systems in the home is something the modern family expects. We’re thrilled to be a founding member of their 20/20 program, and equally excited to support our dealers’ interest in this program for the mutual benefit of our residential homeowner customers.”
Manufacturers
Manufacturers rely on home technology professionals to represent their brand in the home. Now manufacturers can enhance the experience by providing information, troubleshooting knowledge, and training resources to OneVision, enabling a faster and higher-quality support experience. With the support resources 20/20 manufacturers provide, OneVision and its network of integrator partners can more quickly resolve customer issues resulting in greater overall brand satisfaction and further enhancing the manufacturer’s reputation as a company that delivers superior technology experiences.
“Excellent service and the resulting customer experience is an important initiative for ELAN and Core Brands,” says Mike Jordan, Vice President of Product Management with Core Brands. “Hence, we are contributing training and technical support services to the OneVision 20/20 program which directly contribute to a superior level of service for our users which, in turn, builds recurring revenue for our integrators.”
Software Providers
20/20 software products will be integrated directly into the OneVision workflow, resulting in a more streamlined software experience for users and greater visibility through OneVision’s vast network of ISD customers.
“OneVision’s approach to service takes the entire client lifecycle into consideration,” says Kirk Chisholm, CEO of Portal. “With Portal having such a critical role at the beginning of many projects, we’re happy to help OneVision provide a better level of service by making it easier to access product lists for established systems.”
Remote Systems Management Platform Providers
A key component to OneVision’s ISD offering is the remote systems management (RSM) of home systems, a service that is provided 24/7 and paired with proactive end-user support. An RSM platform provider who joins the 20/20 program has proven that their troubleshooting platform meets the qualifications required by OneVision to be an effective and reliable tool. OneVision uses these qualified tools to provide integration partners with pre-configured remote management systems, which enable improved remote troubleshooting and proactive monitoring of smart-home technology. By responding to all service notifications using the Instant Triage™ process, OneVision streamlines an integrator’s ability to manage service agreements and removes barriers in deploying RSM platforms to both new and existing clients.
“OneVision’s offering goes hand-in-hand with the modern integrator’s pivot towards service,” says Stuart Rench, CEO of remote systems management pioneer, Ihiji. “If you’re looking for a complete solution to reduce service costs, improve the client experience, and build recurring revenue, OneVision is a natural fit.”
Service Providers and Trade Organizations
Trade organizations, including buying groups and other aggregators, play a critical role in the growth of this industry by encouraging best practices across their members and facilitating education. When a group participates in the 20/20 program, it benefits from preferred pricing, dedicated workshops, and enhanced brand prestige as the result of a higher quality end-user experience.
“OneVision is streamlining the most important element of the client-facing experience with their Instant Triage™ service,” says Paul Starkey, Executive Director of the BRAVAS Group. “As a group looking for consistency and performance, BRAVAS shares their vision and believes they are paving the way for a great client experience that is cost-effective for our members.”
We Are Stronger Together
OneVision will include all 20/20 companies’ offerings in the initial and ongoing training of OneVision team members for the purposes of knowledgeably discussing the services with the industry and providing a superior level of support for these products. The reputation of each member’s brand as well as the collective group will be further enhanced by the association with exemplary service that OneVision, ISD, and Instant Triage™ provide.
Most importantly, 20/20 companies will benefit from the synergies amongst OneVision and its integration partners. “We’re proud to include our industry colleagues in our mission to revolutionize technology support and how it’s delivered,” says Kolchinsky. ”Consumers today expect the service-oriented approach our network of partners are now able to deliver. With service-oriented Home Technology Professionals, the future is bright for the CEDIA channel,” he concludes.
To learn more about OneVision, its flagship offering Integrator’s Service Desk™, or the 20/20 program, visit onevisionresources.com/2020-program/.
For interviews or editorial appointments, please contact Katye (McGregor) Bennett of KMB Communications, Inc. by phoning (425) 328-8640 or emailing katye@kmbcomm.com.
Tweet this: OneVision Resources announces the 20/20 program to enhance the consumer technology experience. onevisionresources.com/2020-program/ #AVTweeps
Why This Is Important: OneVision Resources has launched its 20/20 program with a clear vision of improved technology experience for consumers. The program supports
home technology industry manufacturers, software providers, remote systems management (RSM) platform providers, service providers, and trade organizations in their goals to help custom installers improve the technology experience with fast, efficient, and high-quality support. As the industry continues to evolve into a technology management role, programs like the 20/20 program are critical to making sure the technology manager, the manufacturer, and the service provider are in lock step and working together for the good of the consumer.
About OneVision Resources
OneVision Resources creates incredible technology experiences. The company partners with home technology professionals with existing client relationships and provides a turnkey service desk focused on providing high-quality support to their clients. The company’s Instant Triage™ service ensures successful post-purchase interactions by providing always available, emotionally intelligent, and knowledgeable support. In addition, the company drives growth in recurring revenue by marketing, selling, and managing service plans on behalf of its partners. For more information, visit www.onevisionresources.com.
Media Contact
Katye (McGregor) Bennett
KMB Communications, Inc.
(406) 446-1283
katye@kmbcomm.com
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@KMB_Comm
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by KMB Communications | Oct 18, 2016 | Trade Show news
D-Tools CEDIA 2016 Wrap-up: Awards, Integrations, and Ideas
KMB Communications client D-Tools enjoyed CEDIA 2016 in Dallas in a way that was anything but ordinary. Certainly, some staples of the show surfaced, including the announcement of the D-Tools Design Awards winners and a packed booth where D-Tools staff showcased the latest iteration of System Integrator software (in this case, SI 2016, R2). But the D-Tools team also celebrated several one-of-a-kind moments that emphasize the company’s overall growth in recent years. Read on to learn more about three stand-out CEDIA 2016 moments for D-Tools.
D-Tools CEDIA Highlight #1:
Awards, Given and Received
Every year, the D-Tools Design Awards, culminating at CEDIA, showcase the most unique residential and commercial AV integration projects using the D-Tools Systems Integrator platform. D-Tools honored five winners this year, in the categories of Best Residential, Best Commercial, Most Unique, and Best Overall. (View the winning projects here on the D-Tools website.)
From whole home automation to sports bar and schools, the Design Awards showcase D-Tools’ versatility for integration projects of any size, scope, and style, and serve to recognize the home and commercial integrators who use the platform to its maximum capabilities.
While it may be better to give than to receive, D-Tools is honored to once again win the CE Pro BEST Award in the Business Operations Category for SI 2016 R2. The significant enhancements to this version of SI2016 placed the popular platform in the running and on the radar of CEDIA attendees once again.
D-Tools SI platform, was, additionally, recognized as a CEDIA Best New Product Finalist and, earlier this year, was recognized as one of CE Pro magazine’s top brands based on numbers from the annual “2016 CE Pro 100 Brand Analysis” study, which gauges the industry’s highest-revenue integrators.
CEDIA Highlight #2:
D-Tools’ Third Party Integrations: Well Received by CEDIA Attendees
As technology users—including custom integrators—get used to everything being connected (ala the Internet of Things), it’s equally important for business operations tools to interface seamlessly. With this in mind, D-Tools announced multiple third party software integrations, which were very well-received by CEDIA attendees.
D-Tools’ API and integration strategy is an integral component of the company’s core vision – to provide integrators of every type and size with a software platform that gives them the flexibility to select and adopt the various tools that best suit the needs of their business.
Strategic partnerships with Connectwise, Slateplan, TRX.io, ProjX360, and fellow KMB client Ihiji move D-Tools closer to its goal of providing AV, IT, and security system integrators and consultants with a complete end-to-end solution that allows data to flow seamlessly throughout the project lifecycle – from initial client contact through the ongoing service relationship.
CEDIA Highlight #3:
Blueprint for Success Panel Packs the House
On the topic of partnerships and service agreements, D-Tools’ CEO Randy Stearns took part in a first-of-its-kind breakfast panel presented by CEDIA and moderated by CE Pro’s Jason Knott. 
Stearns was joined by Slateplan, Portal (by SupplyStream) and KMB clients Ihiji and OneVision Resources, all industry leaders and former integrators.
“The concept came about last year at CEDIA,” Stearns tells Ed Wenck in a post on the CEDIA blog. “It was the realization that there’s a group of us – former integrators – that have turned our attention to developing tools or services for the integration community.”
With a packed house full of enthusiastic home technology professionals and the trade press, Stearns and the four other panelists discussed the technology tools and services available to custom integrators today to help them improve business processes and increase profits through enhanced efficiency.
Whether custom integrators choose to deploy just one software platform—such as D-Tools—or to incorporate a number of apps to help streamline operations and provide better service to customers, there’s no doubt they found a number of solutions at CEDIA 2016. The Blueprint for Success panel gathered some of the best software and service solutions, along with their creators, in one room to brainstorm ideas on how technology professionals can stay ahead in an ever-changing industry.
Keep your eye on the KMB social media feeds and newsroom for key takeaways from this disruptive panel session, and be sure to visit the D-Tools website and blog and follow the company on social media to learn more about the award-winning System Integrator platform.
by KMB Communications | Sep 12, 2016 | Trade Show news
KMB Communications’ clients are some of the biggest in the AV industry, and we’re headed to CEDIA 16 this year.
With sessions and certifications, demonstrations and product releases, CEDIA helps determine the future of the home technology industry. The motto this year is “Think Big,” and KMB’s clients have certainly delivered!
Take a moment to see who’s going and what they’re about!
D-Tools – Booth #2512
Any hints on what you’ll be unveiling at the show?
We’ve actually just announced the integration with a number of third party software providers, including Slateplan, Portal by Supply Stream, TRX.io, ProjX360, Ihiji, and more. These partnerships serve as part of our ongoing mission to provide integrators with a comprehensive end-to-end solution that allows data to flow seamlessly throughout the project lifecycle – from initial client contact through the ongoing service relationship. (Find more on the CEDIA panel discussion regarding that project here.)
See more of Tim Bigoness’ D-Tools Exhibitor Spotlight here.
Datasat Digital – Booth #4454
Any hints on what you’ll be unveiling at the show?
What you’ll see is the evolution of our products, both in capability and surround formats. Being a finalist for the CEDIA Manufacturers Excellence Awards for Best New Product is an honor, and showcases the exhaustive efforts of our engineering team to stay current and capable. They’ve truly built the best product available.
Read what else Steve Evanitsky of Datasat had to say here.
Any hints on what you’ll be unveiling at the show?
We’ll have all of our newest and most popular seating models, but our showcase piece is our new Smart Chair. It features some exciting smart technology for audio- and videophiles that will enhance their movie-watching experience. This new technology can be integrated into many of our seating options and will connect to most automation systems. It allows for various customizable features including preset sitting positions and pausing of the movie when someone exits the chair, among other options.
See what else Gabi Wolper has to say about Fortress Seating here.
Ihiji – Booth #5712
Any hints on what you’ll be unveiling at the show?
We’re showcasing significant additions and enhancements to both Ihiji Invision and Ihiji ServiceManager and will be displaying a new Mobile App for Ihiji Invision, which will further simplify a technician’s already hectic life. Additionally, we’re making recurring revenue and managed services a reality for integrators with big enhancements to our award-winning Ihiji ServiceManager platform. We are also proud to showcase more than 250-plus NEW IP product integrations that we’ll detail more through the show. I’m also teaching RMR and networking courses at the show, which provides attendees the opportunity to return home from CEDIA in Dallas with the foundation for a clear path to recurring revenue within their business.
See what else Mike Maniscalco has to say here.
Any hints on what you’ll be unveiling at the show?
Many know Meridian to be a manufacturer of high performance, groundbreaking loudspeakers, but for the CEDIA audience, we want the industry to see Meridian as a highly differentiated custom installation brand with a heightened focus on the CI channel that includes new products and enhanced services. During CEDIA we will be emphasizing this commitment and will be unveiling and showcasing the following in booth #5708:
- Meridian 258 Dedicated eight-channel, rack-mountable power amplifier
- Meridian 857 Reference two-channel rack-mountable power amplifier
- Meridian 218 Single zone audio controller for Sooloos and whole-home distributed audio
- Meridian Design & Specification Service enhancements
- Meridian Sooloos enhancements
- Meridian and Barco partnership
- Meridian and Josh.AI partnership (more news via forthcoming announcements)
All of Meridian’s new product introductions at CEDIA will be…
To read more of Rayner Sheridan’s comments, go here.
Any hints on what you’ll be unveiling at the show?
We’re the industry’s first and only turnkey RMR generation platform and started only this year. We’ve been excitedly collecting some amazing data that will surprise a lot of folks. When CEDIA attendees discover what a well-trained service team can do to improve their clients’ technology experience and increase profits for their integration firm, they may be even more eager to begin implementing service contracts as a standard offering.
To see what else Joseph Kolchinsky has to say, go here.
Any hints on what you’ll be unveiling at the show?
This year at CEDIA 2016 Stewart Filmscreen will have a BIG reveal at the show that will revolutionize the screen category and the way we enjoy movies, music, and more. Our social media marketing campaign introduces new hints each week, using video and catchy copy to introduce a new projector screen technology that only Stewart Filmscreen could pull off. The hints are subtle but reveal something BIG, driven by an unwavering passion and pursuit of perfection to deliver a future-proof 16K+ resolution product. Check out our YouTube channel. We’re having a lot of fun and we’re bringing that energy to CEDIA. Come see what’s new and different – I think you’ll be impressed!
To read more from Vijita U.G., go here.
Any hints on what you’ll be unveiling at the show?
We have a couple of surprises in the works, but rest assured that will be showing many of our larger/custom solutions at CEDIA Expo this year. We are the specialists in delivering solutions for 20 amp and larger installations and we will be showing several models that are designed for larger custom installations such as our Wall Mount AVR panel, and our All-In-One panel that was initially designed for recording studios by Arthur Kelm. Kelm is both VP/General Manager/Chief Engineer for Capitol Studios (part of the Capitol Music Group) and also CEO of Ground One AV Inc., a consulting firm that addresses the specific power and grounding requirements of professional recording facilities and high end home installations. His list of clients reads like a who’s who of the entertainment industry. He has been Director of Engineering for Record One, The Complex, Record Plant Studios, Skywalker Sound and consultant for Walt Disney Imagineering. He brings his vast and varied experience, technical knowledge, and impeccable reputation to the marketplace. He now focuses his energies full time on problem solving and creating solutions. The Torus Power All-In-One panel offers an incredible power solution for custom theaters that is very unique — it includes a complete breaker panel so that you can run a theater and multiple TVs or other components in different locations all off of one unit. It really simplifies the larger projects.
See what else Kevin Main has to say here.
Stop by these KMB clients’ booths during CEDIA to get more information on their exciting products. See you there!
by KMB Communications | Sep 8, 2016 | OneVision Resources
FOR IMMEDIATE RELEASE
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OneVision Resources Introduces Integrator Service Desk to Help Home Technologists Build and Manage a Service-based Business Model
Enhanced business model for Integrator Service Desk makes monitoring and management of technology systems and service contracts easier and puts technology professionals on the path to build recurring monthly revenue.
Boston, MA & Dallas, TX, (Sept. 8 2016) — OneVision Resources, a leading provider of smart home support services, has enhanced its business model to partner with home technology professionals to provide a turnkey, white-label service desk focused on providing high-quality support to technology users. OneVision Resources will showcase its offering during CEDIA in booth #5712.
Ten years in the making, OneVision Resources launched its flagship offering, Integrator Service Desk (ISD), earlier this year, generating an immediately positive response from the industry. Through ISD, OneVision partners with home technologists with existing client relationships, providing high-quality, 24/7 support and service to those clients, and enabling the technologist to, ultimately, build recurring monthly revenue through service contracts.
Instant Triage© Provides an Exceptional Level of Support and Service
Integrator Service Desk is built on the concept of Instant Triage©, which ensures successful post-purchase interactions by providing always available, emotionally intelligent, and knowledgeable support.
Triage by itself is the process of documenting the symptoms of any given service request, asking the right questions to diagnose the problem, and assessing the urgency of the situation. Basic support includes suggesting any number of quick fixes or workarounds to help the client get past the immediate issue. Instant Triage© is a two-step process that OneVision uses to create incredible technology experiences by combining the art of triage with the science of troubleshooting.
OneVision founder Joseph Kolchinsky was first introduced to the concept as a teenager, when he worked as a technology concierge for a wealthy client. In this role, he focused on three principles: Respond instantly, be available 24/7, and keep things simple. These principles formed the basis on which OneVision was founded, and remain crucial today as the Internet of Things becomes part of people’s personal and professional lives.
“As technology becomes a tremendous part of people’s lives, people have the expectation for technology to simply work, all the time. The professional who can support that experience best will become the highest-valued professional in the home,” explains Kolchinsky. “OneVision Resources and our white-label service offering, Integrator Service Desk, places the home technologist in that role. OneVision’s team of support personnel do the work on our partners’ behalf, while home technologists continue to focus on building and maintaining their in-person, ongoing relationships with their customers.”
Deploying the Right Tools for Monitoring and Management
Implementing technology monitoring and management tools like Ihiji Invision, OneVision can proactively detect problems with network-connected devices and the network itself, often times solving the issue before the client ever notices. In most cases, the technology partner doesn’t need to get involved, either. In addition, OneVision helps its partners drive growth in recurring revenue by marketing, selling, and managing service plans on their behalf.
As former integrators with a decade of experience in smart home design and integration, OneVision is able to provide an unparalleled experience for both the end-user and the technologist by provides high-quality, quick-response, white-label monitoring and end-user support.
Visit CEDIA booth #5712 to learn more about OneVision Resources and Integrator Service Desk.
Tweet this: Generate RMR without lifting a finger? It’s possible w. OneVision & Integrator Service Desk. See how at #CEDIA16 booth #5712.
For interviews, editorial appointments, or media tours during the event, please contact Katye (McGregor) Bennett of KMB Communications, Inc. by phoning (425) 328-8640 or emailing kayte@kmbcomm.com.
About OneVision Resources
OneVision Resources creates incredible technology experiences. The company partners with home technology professionals with existing client relationships and provides a turnkey service desk focused on providing high-quality support to their clients. The company’s Instant Triage service ensures successful post-purchase interactions by providing always available, emotionally intelligent, and knowledgeable support. In addition, the company drives growth in recurring revenue by marketing, selling, and managing service plans on behalf of its partners. For more information, visit www.onevisionresources.com.
Media Contact
Katye (McGregor) Bennett
KMB Communications, Inc.
(406) 446-1283
kayte@kmbcomm.com
@KMB_Comm
www.kmbcomm.com
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