by KMB Communications | Sep 20, 2022 | Access Networks, News
Access Networks’ partnership with Parasol supercharges Custom Core customers with proactive 24/7/365 remote monitoring.
Los Angeles, CA – Home network performance has never been more important and Access Networks continues to evolve its suite of products with the launch of Parasol’s direct-to-customer support now bundled inside its advanced Custom Core networking system. Parasol’s technology, which runs on Snap One’s OvrC platform, enables integrators to offer their customers much-needed 24/7/365 support and service.
Through the new partnership, customers benefit from an exceptional Wi-Fi experience and comprehensive support of their entire connected home, while systems integrators gain deep insights into the network; proactively troubleshooting with up to 90% fewer truck rolls, reducing demands on precious manpower, and creating new streams of recurring revenue.
Parasol is the fastest growing remote support company in the United States, powering more than 500 home technology companies worldwide. Issues are solved in one interaction 70% of the time and agents are available 24/7/365 via phone, email, chat, or text.
“Parasol changes the game for the end-user experience, considerably,” says Bryce Nordstrand, Vice President of Managed Services at Snap One. “It is a powerful and efficient way to provide end-users direct access to extremely knowledgeable networking technicians. They get the priceless peace of mind that their home networks are fully monitored 24/7 and common issues that can immobilize a network are resolved quickly before they escalate into bigger problems. Systems integrators benefit, too. Less downtime of their installed networks and resolution without a truck roll streamlines workflow and keeps customers happy while enabling them to focus on other important aspects of their business.”
“Parasol is excited to partner with Access Networks,” adds Ted Bremekamp, Parasol Director of Operations. “We’ve worked with them informally for years, so the chance to formalize the relationship between our two companies means that integrators and homeowners alike are the true winners with our ability to be more proactive.”
Where to See Access Networks at CEDIA Expo 2022
CEDIA Expo 2022 attendees can visit Access Networks at Booth #18069 to learn more about the Parasol remote management platform, its benefits to an Access Networks Custom Core networking system, and how it benefits their business. Other networking solutions. Including new Basic Configuration Services, full line of wireless access points with Wi-Fi 6 and outdoor options, and ARCC cloud-based remote management platform and will be demonstrated, as well. Access Networks’ networking experts will be on hand to answer questions about the features and applications of its products and to discuss how its recently announced partnership with Snap One can help make networking systems a stronger, more profitable part of a systems integration business.
To learn more about Access Networks, its enterprise-grade systems, and exceptional IT service and support please visit www.accessnetworks.com, on Twitter, Facebook, and Instagram.
About Access Networks
Access Networks, a Snap One brand, is a trusted provider of enterprise-grade networking solutions for the residential and commercial technology integration markets. Access Networks’ mission is to deliver premier networking solutions that lead to exceptional client experiences while maintaining the highest level of professionalism, integrity, and innovation. This commitment to excellence is leveraged by Access Networks’ superior IT support. From initial design to final configuration, Access Networks’ team of networking specialists is on-hand to help integrators deploy projects with confidence. A clear, well-defined focus on managed services and support, combined with an ever-evolving portfolio of best-in-class networking solutions, positions Access Networks as a leader in the networking industry—enhancing home and business environments through reliable, stable, and secure digital connections to what matters most. To learn more, visit Access Networks online at www.accessnetworks.com and follow us on Twitter, Facebook, and Instagram.
About Parasol
Parasol is the fastest growing 24/7 remote support company in the United States, powering the happiest integrators on the planet one relationship at a time. The system is built for integrators, by integrators and to deliver unparalleled customer service through a global network of certified dealers.
Media Contact
For interviews, editorial appointments, or media tours, please contact Katye (McGregor) Bennett of KMB Communications by phoning (425) 328-8640 or emailing katye@kmbcomm.com.
All products, product names, trademarks, and registrations mentioned are the property of their respective owners, all rights reserved.
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by KMB Communications | Mar 20, 2022 | Access Networks
Delivering even greater protection to enterprise-grade home networks is Access Networks’ addition of the next-generation Sophos XGS Series firewall/router.
LOS ANGELES, CA – Access Networks, the premier enterprise-grade networking solutions provider, continues to strengthen the cybersecurity capabilities of its custom Core Systems with the integration of Sophos’ next-generation firewall/router. The XGS Series from Sophos delivers a new level of performance and protection to home networks against increasingly sophisticated cyber threats. Given the steady increase in work- and learn-from-home environments, the addition of an advanced firewall comes at an opportune time. Systems integrators can now offer households the same degree of visibility, protection, and performance as corporations.
“Thanks to the utilization of dual processors, the XGS Series firewall/router provides not only greater protection against malware, ransomware, viruses, and other threats, but enables faster data throughput for networks of all sizes and scopes,” says Nathan Holmes, Senior Manager, Training at Snap One. “The dual processor gives even small networking systems the high throughput historically only possible with high-end systems. Home networks can achieve an unprecedented level of performance, helping integrators deploy and end-users enjoy the best networking experiences possible. And it’s not just computers that benefit. Anything that’s on the network—security cameras, electronic door locks, smart TVs, and other IoT devices—is safeguarded from infection.”
The Sophos XGS Series firewall is available now as a component of Access Networks’ highly acclaimed custom Core System. Dealers interested in learning more about Access Networks’ advanced firewall protection can visit https://www.accessnetworks.com/connect-with-us/contact-us/.
About Access Networks
Access Networks, a Snap One brand, is the premier enterprise-grade networking solutions provider for the modern smart home. We design and maintain sophisticated network solutions based on a simple premise: keeping our customers connected. Access Networks assists custom integrators and system designers by working to specify, select, source, and configure the networking gear before it is shipped to the project site. From design and deployment to service after the sale, we are here to ensure our network solutions meet the bandwidth demands of today’s AV and control components and enhance the overall technology experience. Visit Access Networks at www.accessnetworks.com and follow on Twitter, Facebook, and Instagram.
Media Contact
For interviews, editorial appointments, or media tours, please contact Katye (McGregor) Bennett of KMB Communications by phoning (425) 328-8640 or emailing katye@kmbcomm.com.
All products, product names, trademarks, and registrations mentioned are the property of their respective owners, all rights reserved.
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by KMB Communications | Oct 19, 2021 | AtlasIED
AtlasIED helps AV integrators maintain a steady, profitable workflow with fully stocked and shipping products including mass communications, digital audio, and speakers debuting at InfoComm 2021.
PHOENIX, AZ – (October 19, 2021) – Amidst a global supply chain shortage, AtlasIED is proud to announce that new products introduced at InfoComm 2021 (booth #2311) are fully stocked and shipping from the company’s worldwide distribution centers. This should come as a positive sign for AV integrators, designers, consultants and other professionals who need enterprise-grade audio and communications products now for projects underway or in the pipeline. Recently added to AtlasIED’s inventory are audio and communications solutions packed with features to streamline installation and configuration, integrate easily into commercial environments, and ensure effective, efficient delivery of routine and emergency notifications. AV integrators can order most of the following InfoComm introductions today for timely delivery:
Atmosphere™ Platform Sets a New Digital Audio Standard
During InfoComm 2021 AtlasIED will debut for the first time at a global AV industry trade show its award-winning Atmosphere™ digital audio platform. Launched successfully last year, Atmosphere™ comprises a complete ecosystem of interoperable products rich with advanced features. The platform has been designed and engineered to be dramatically easier to configure, install, and operate than traditional digital audio systems, but with the modularity, scalability, versatility, and quality performance to support the audio needs of a wide range of commercial applications, particularly well-suited for restaurants, bars, hotels, school campuses, houses of worship, and retail establishments.
Setting Atmosphere™ apart from other digital audio solutions are integrated technologies including touchless control, automation, and artificial intelligence. Together, these features, along with new updates, like bell-scheduling and stereo support, provide commercial establishments with a simpler, more convenient way to manage audio, resulting in greater customer and employee satisfaction and engagement. Plus, new black wallplates
join the platform’s original white wallplates and accessories as an option that blends better with the color schemes and construction materials of many hotels, bars, restaurants and other environments.
As part of its Atmosphere™ exhibit, AtlasIED will showcase several key components of the system, including an 8-zone and 4-zone audio processor (AZM8 and AZM4), wall-mounted controllers for volume, source and zone selection; remote input devices for RCA, XLR, and Bluetooth connectivity; a technologically advanced ambient noise sensor, and 400- and 800-watt 4-channel power amplifiers (AZA404 and AZA804).
SHS-3T2 and SHS-LF Speakers Support Sound Masking and Background Music
AtlasIED expands its Strategically Hidden Speaker (SHS) line at InfoComm 2021 with the addition of two new high-quality, design-friendly speakers, the SHS-3T2 and the SHS-LF. Exhibiting the same discreet, low-profile cosmetics as AtlasIED’s existing line of SHS products, the two newcomers are engineered and designed for sound masking and high-quality background music applications.
The SHS-3T2 integrates seamlessly with AtlasIED’s Z Series Z2-B and Z4-B High-Definition Acoustical System, providing AV integrators with a simple-to-install speaker that goes virtually unnoticed in healthcare, clinical, and corporate facilities where sound masking is important for speech privacy and workplace productivity and comfort. The SHS-LF is a design-friendly subwoofer that pairs perfectly with AtlasIED’s SHS-6T2 and SHS-3T2 to round out the low-frequencies for high-quality music reproduction.
Only a 3-inch diameter lens and a micro trim ring are visible when the SHS-3T2 and SHS-LF are installed flush with the ceiling. The lens can be rendered imperceptible via AtlasIED’s DesignLab™ color match process, a high-resolution UV-printing technology that replicates color and texture onto the SHS lens for visual continuity.
GCK Application, IP-DMF, and 571 Mic Station Leverage Mass Communication
Giving commercial AV integrators even greater choice and flexibility when designing and deploying life safety and general notification systems, are an updated version of the GLOBALCOM® GCK software application, a digital communications station in both Dante and CobraNet versions, and a new IP endpoint that combines an integrated LCD, flasher, and talkback microphone.
The GCK Application can be utilized on any Windows 10 device or server. In addition to this installation flexibility, it offers AV integrators the same great features as the original GCK software, but with a brighter, more modern user interface to streamline programming and navigation. Per the request of AV integrators, also new is the ability to program the software off-line, further streamlining deployment of GLOBALCOM® mass communications systems.
Replacing AtlasIED’s 528, 550, and 570 Series Digital Communication Stations, the 571 Digital Communication Station with integrated microphone supports both CobraNet and Dante standards, features a highly intuitive and easy-to-clean adaptive touchscreen as its user interface, and can be flush-, surface-, or desktop-mounted either vertically or horizontally.
Further enhancing mass communications solutions in AtlasIED’s comprehensive lineup, and a commonly requested addition to the IPX family of IP endpoints is the IP-DMF, an indoor wall-mounted IP Endpoint supporting scrolling text alerts and visual signaling through a flasher to improve daily and emergency communications and a microphone to support intercom functionality. The IP-DMF is particularly useful in noisy environments like factories, transportation hubs, school and corporate cafeterias, auditoriums, and more, where visual communication is usually more effective.
“These new audio and communications solutions not only represent our commitment to providing AV integrators with products that satisfy the technological and high-use demands of commercial projects but also their need to have the products when and where they need them for on-time deployment. We’ve alleviated some of the headaches associated with worldwide shipping hurdles and product shortages by maintaining a full inventory of our new and existing product lines,” says Michael Peveler, VP Sales at AtlasIED. “Most of these recent new additions to the AtlasIED portfolio are in stock and ready to ship, giving integrators one more reason to partner with us.”
Where to See AtlasIED
InfoComm 2021 attendees are invited to Booth #2311 to see AtlasIED’s recent product introductions and to pick up an invitation to an off-site customer appreciation event at Top Golf, Wednesday, October 27, from 7-10 p.m. For those unable to attend InfoComm, AtlasIED will offer the opportunity to schedule private demos on-site or virtually. In the meantime, anyone interested in learning more about AtlasIED and its extensive product line can visit www.atlasied.com.
About AtlasIED
AtlasIED has been a recognized leader in the pro-audio industry for over 85 years, developing innovative audio solutions for a wide variety of commercial environments. The company’s diverse, comprehensive, and ever-evolving solutions cater to the high-quality audio and communication technology needs of markets globally, including transportation, healthcare, corporate, industrial, government, hospitality, education, and house of worship. Technologically advanced, expertly engineered, and highly marketable, AtlasIED’s products and systems deliver mass communication, high intelligibility announcements, IP-based visual and audio communications, distributed audio, background music, paging, and sound masking solutions to commercial projects of every size and scope, including those which are mission-critical. Family-owned, the company’s nine locations and a well-established network of experienced manufacturer representatives and distributors throughout the world ensure exceptional customer support and service to drive continued growth and advancement of the commercial audio industry.
For more information please visit www.atlasied.com, and follow the company on Facebook, Twitter, Instagram, and LinkedIn.
AtlasIED Media Contacts
Gina M. Sansivero, AtlasIED, (516) 901-8542, gina.sansivero@atlasied.com
Katye (McGregor) Bennett, KMB Communications, (425) 328-8640, katye@kmbcomm.com
All products, product names, trademarks, and registrations mentioned are the property of their respective owners, all rights reserved.
by KMB Communications | Oct 19, 2021 | AtlasIED
AtlasIED’s new GCK app and digital communication station join its GLOBALCOM mass communications platform, while new wall-mounted IP display delivers audible and visual notifications via GLOBALCOM and third-party communications systems.
PHOENIX, AZ – (October 23, 2021) – AtlasIED continues to evolve its popular GLOBALCOM mass communications platform with the addition of several key new products, giving commercial AV integrators even greater choice and flexibility when designing and deploying life safety and general notification systems. Engineered and designed to support the communications needs of a wide range of commercial environments, but ideally suited for transportation facilities, the products debuting at InfoComm 2021(booth #2311) include an updated version of the GLOBALCOM GCK software application and a digital communications station in both Dante and CobraNet versions. AtlasIED also expands its IPX Series with a new IP endpoint that combines an integrated LCD, flasher, and talkback microphone for delivery of audible and visual notifications.
AtlasIED’s updated GCK Application can be utilized on any Windows 10 device or server. In addition to this installation flexibility, it provides AV integrators the same great features as the original GCK software, but with a brighter, more modern user interface to streamline programming and navigation. Per the request of AV integrators, also new is the ability to program the software off-line, further streamlining deployment of GLOBALCOM mass communications systems.
Advancing the scope of the GLOBALCOM platform further is AtlasIED’s new 571 Digital Communication Station for live announcements via a microphone. Replacing AtlasIED’s 528, 550, and 570 Series Digital Communication Stations, the 571 Digital Communication Station supports both CobraNet and Dante standards, features a highly intuitive and easy-to-clean adaptive touchscreen as its user interface, and can be flush-, surface-, or desktop-mounted either vertically or horizontally.
Further enhancing mass communications solutions in AtlasIED’s comprehensive lineup, and a commonly requested addition to the IPX family of IP endpoints is the IP-DMF, an indoor wall-mounted IP Endpoint supporting audio and/or scrolling text alerts and visual signaling through a flasher to improve the functionality of daily and emergency notifications. The IP-DMF is particularly useful in noisy environments like factories, transportation hubs, school and corporate cafeterias, auditoriums, and more, where visual communication is usually more effective. An integrated talkback microphone supports intercom functions. Used with AtlasIED’s GLOBALCOM® or third-party software like Singlewire’s Informacast, IPX products expand the capabilities of public address, paging, and mass communications systems to ensure coherent, consistent, and compliant communication when and where it’s needed.
“The communications needs of commercial environments, particularly in the large venue, enterprise and campus-wide, and transportation industries, are constantly changing, so it’s imperative that our mass communications solutions keep pace through the development of cutting-edge products engineered with exciting new features and capabilities,” says Justin Young, General Manager at AtlasIED. “These recent new additions to our GLOBALCOM and IPX Series represent AtlasIED’s commitment to providing the most technologically advanced yet simple-to-deploy communications systems in the commercial AV market.”
InfoComm 2021 attendees are invited to Booth #2311 to see AtlasIED’s the updated GLOBALCOM GCK Application, 571 Digital Communication Station, and IP-DMF IP Endpoint, as well as several other product introductions. To see AtlasIED’s entire GLOBALCOM and IPX Series portfolio, please visit https://www.atlasied.com/z-series-overview and https://www.atlasied.com/shs-series-overview. The GCK Application and IP-DMF IP Endpoint are currently available, in stock and shipping.
About AtlasIED
AtlasIED has been a recognized leader in the pro-audio industry for over 85 years, developing innovative audio solutions for a wide variety of commercial environments. The company’s diverse, comprehensive, and ever-evolving solutions cater to the high-quality audio and communication technology needs of markets globally, including transportation, healthcare, corporate, industrial, government, hospitality, education, and house of worship. Technologically advanced, expertly engineered, and highly marketable, AtlasIED’s products and systems deliver mass communication, high intelligibility announcements, IP-based visual and audio communications, distributed audio, background music, paging, and sound masking solutions to commercial projects of every size and scope, including those which are mission-critical. Family-owned, the company’s nine locations and a well-established network of experienced manufacturer representatives and distributors throughout the world ensure exceptional customer support and service to drive continued growth and advancement of the commercial audio industry.
For more information please visit www.atlasied.com, and follow the company on Facebook, Twitter, Instagram, and LinkedIn.
AtlasIED Media Contacts
Gina M. Sansivero, AtlasIED, (516) 901-8542, gina.sansivero@atlasied.com
Katye (McGregor) Bennett, KMB Communications, (425) 328-8640, katye@kmbcomm.com
All products, product names, trademarks, and registrations mentioned are the property of their respective owners, all rights reserved.
by KMB Communications | Oct 18, 2021 | AtlasIED
AtlasIED Atmosphere platform has its global AV trade show debut, bringing InfoComm 2021 attendees a a revolutionary digital audio system that’s packed with advanced technology yet is simple to configure, install, and use.
PHOENIX, AZ – (October 23, 2021) – AtlasIED—a global manufacturer of comprehensive audio solutions for commercial environments, will debut for the first time at a global AV industry trade show its award-winning AtlasIED Atmosphere™ digital audio platform. Launched successfully last year, Atmosphere™ comprises a complete ecosystem of interoperable products rich with advanced features. The platform has been designed and engineered to be dramatically easier to configure, install, and operate than traditional digital audio systems, but with the modularity, scalability, versatility and quality performance to support the audio needs of a wide range of commercial applications, particularly well-suited for restaurants, bars, hotels, school campuses, houses of worship, and retail establishments.
“At last, a product line that removes the complexity of configuration yet maintains ample flexibility in designing a digital audio system for different types of venues,” says Cliff Stromeyer of Phoenix-based integration firm, Trox. Adds Mike Harpster of Capital Electric Wire & Cable, New Berlin, Wisconsin, “This platform enables us to help our customers deliver rich audio content to workplaces like never before. The simplicity and capabilities that have been engineered into Atmosphere™ make it a major game-changer for our clients. With the many plug-and-play wall-plate controls, getting a space up and sounding great is easier than ever before.”
For its InfoComm debut of AtlasIED Atmosphere™, the company will showcase several key components of the system, including an 8-zone and 4-zone audio processor (AZM8 and AZM4), wall-mounted controllers for volume, source and zone selection; remote input devices for RCA, XLR, and Bluetooth; a technologically advanced ambient noise sensor, and 400- and 800-watt, 4-channel power amplifiers. All of the components interoperate seamlessly, minimizing training time and installation, configuration, and programming headaches for AV integrators, and reducing the learning curve for end-users. Also setting Atmosphere™ apart from other digital audio solutions are integrated technologies including touchless control, automation, and artificial intelligence. Together, these features provide commercial establishments with a simpler, more convenient way to manage audio, resulting in greater customer and employee satisfaction and engagement.
New Black Wallplates and Accessories Blend in Better
New to the Atmosphere™ line is a choice of black wallplates and accessories. They join the platform’s original white wallplates and accessories as an option that blends better with the color schemes and construction materials of many hotels, bars, restaurants and other environments.
Firmware Update Introduces New AV Integrator-Inspired Capabilities to Atmosphere™
Additionally, AtlasIED will demonstrate Atmosphere’s new 2.0 firmware update, which introduces several new capabilities to the system. Stemming from integrator requests, recently implemented features include:
- Stereo and subwoofer support to produce dynamic, multi-dimensional music playback;
- bell scheduling for automatic notification of class dismissals, lunch breaks, and other events;
- room combine which enables large areas like conference rooms and banquet halls to be divided into multiple independent audio zones, and;
- self-healing accessories, which enables replacement Atmosphere™ components to be added to an installed system and be recognized and configured automatically.
“Atmosphere™ signifies our commitment to the audiovisual community through a comprehensive product platform that offers unprecedented benefits to both integrators and end-users,” says John Ivey, president at AtlasIED. “AV companies can take full advantage of the numerous benefits afforded by this innovative digital audio solution in a wide range of commercial environments, from the smallest cocktail lounge to the largest luxury hotel. Further, this platform and subsequent product rollouts and system refinements positions AtlasIED as a leader in the digital audio industry and creates exciting business opportunities for technology integrators.”
Revolutionary Features Set a New Digital Audio Standard: Touchless Control, Artificial Intelligence, and Automation
Gone are the days of multiple users touching the controls of a digital audio system to select sources, adjust the volume, and choose zones. Instead, Atmosphere™ enables each authorized user to manage the system from his or her own mobile device, lending a cleaner, more hygienic approach to control no matter which operating system is being utilized. Setup is simple: The controls of the Atmosphere™ digital audio processor populate automatically when a user’s mobile device scans the DSP’s QR code. Per parameters programmed initially into the system by the AV integrator, this QR code grants access to certain features; for example, allowing a manager to modify the schedule of outgoing messages, while staff is permitted to only adjust the volume level.
Leveraging this hands-off approach to control is Atmosphere’s™ revolutionary ambient noise compensation technology. Built into each Atmosphere™ DSP (two models are available) are multi-patented algorithms, which enable it to continually learn and adapt to changes in the environment. Through data collected and transmitted by an Atmosphere™ ambient noise sensor, the DSP comes to recognize patterns like the need to raise the volume at a bar during happy hour to compensate for high levels of ambient noise. Unlike systems that rely on external microphones to monitor the environment, Atmosphere™ uses artificial intelligence to analyze audio data and respond to the predictable behaviors of its users, such as consistent commands issued from an Atmosphere™ volume controller, as well as data sent from an Atmosphere™ ambient noise sensor to the DSP.
The audio level isn’t the only setting that Atmosphere™ adjusts automatically. Messages uploaded to the DSP as WAV files can be dispatched according to a pre-programmed schedule based on priority or when triggered by an Atmosphere™ input device, such as a volume/source/zone selector. This level of automation affords AV integrators a digital audio solution that can be customized for exceptional operational convenience, efficiency, and performance. Adding another layer of customization is a built-in Tilter Filter™, which drastically simplifies tuning the audio for the specific room or zone with an easy-to-use feature that helps balance lows and highs.
InfoComm 2021 attendees are invited to Booth #2311 to see AtlasIED’s Atmosphere™ platform as well as several new product introductions. To see the entire Atmosphere™ product portfolio and learn more about the digital audio platform, please visit https://www.atlasied.com/atmosphere. The Atmosphere family of products is currently in stock and shipping.
About AtlasIED
AtlasIED has been a recognized leader in the pro-audio industry for over 85 years, developing innovative audio solutions for a wide variety of commercial environments. The company’s diverse, comprehensive, and ever-evolving solutions cater to the high-quality audio and communication technology needs of markets globally, including transportation, healthcare, corporate, industrial, government, hospitality, education, and house of worship. Technologically advanced, expertly engineered, and highly marketable, AtlasIED’s products and systems deliver mass communication, high intelligibility announcements, IP-based visual and audio communications, distributed audio, background music, paging, and sound masking solutions to commercial projects of every size and scope, including those which are mission-critical. Family-owned, the company’s nine locations and a well-established network of experienced manufacturer representatives and distributors throughout the world ensure exceptional customer support and service to drive continued growth and advancement of the commercial audio industry.
For more information please visit www.atlasied.com, and follow the company on Facebook, Twitter, Instagram, and LinkedIn.
AtlasIED Media Contacts
Gina M. Sansivero, AtlasIED, (516) 901-8542, gina.sansivero@atlasied.com
Katye (McGregor) Bennett, KMB Communications, (425) 328-8640, katye@kmbcomm.com
All products, product names, trademarks, and registrations mentioned are the property of their respective owners, all rights reserved.
